| Odoo Partnership Level | Official Odoo Gold Partner – Highest partnership tier | Lower-level partners (Silver or Ready Partner) |
| Experience in the Saudi Market | Local team with extensive ERP project experience within Saudi Arabia | Foreign teams or limited understanding of the local market |
| System Customization by Industry | Flexible and precise customization for every sector (Restaurants, Manufacturing, Contracting, Services…) | Generic solutions or reliance on external add-ons |
| Integration with ZATCA | Full compliance with e-Invoicing and ZATCA requirements | Partial compliance or requires additional development |
| Updates & Technical Support | Regular free updates – Dedicated consulting support team | Paid updates – Irregular or outsourced support |
| System Implementation | Fast implementation with a clear plan and pre-project analysis | Slow execution or lack of an effective plan |
| Pre-Implementation Consulting | Comprehensive client needs assessment and tailored consulting before starting the project | Often implemented without sufficient analysis or detailed study |
| After-Sales Service | Training, regular follow-ups, and ongoing technical support | Service often ends after delivery |
| Pricing Plans | Flexible pricing based on user count and system scope | Fixed prices that don’t consider company size or industry |
| Full HR System Activation | Complete HR suite implementation (Leave, Attendance, Payroll, Evaluations…) | Some providers only offer partial HR functionality |
